Terms of Service

By accessing or using Riskly ("the Service"), you agree to these Terms of Service. The Service is provided by Riskly Limited, a New Zealand company. If you use Riskly on behalf of an organisation, you confirm you are authorised to bind that organisation to these terms.

Riskly is software for New Zealand SMEs to help manage operational risk and related day-to-day compliance work. Depending on your plan, features may include:

• Risk and control registers (including tailored suggestions from your business profile)
• Health & safety records (hazards, incidents, worker engagement, H&S documents)
• Licences and certificates tracking
• Actions, due dates, and a compliance calendar
• Custom reports and document storage
• Business profile and organisation chart
• On Riskly Pro: high-complexity assessments, control testing schedules and evidence, and Legislation Lab (NZ Act watchlist, change alerts, obligations, and related reviews)
• Organisation Reporting: a public link/code so people can submit hazards or incidents without signing in

Riskly is a software tool only. It does not provide legal advice, health and safety advisory services, medical advice, financial advice, or other professional services. Outputs, suggestions, alerts, and registers are for your internal use and may be incomplete or incorrect. You remain responsible for decisions made using the Service and for meeting your own legal and regulatory obligations.

You must provide accurate account information and keep login credentials secure. Each organisation account may have multiple users with roles such as owner, admin, member, director, or viewer, and optional per-tab permissions. Organisation owners and admins control invitations, seats, billing, and access.

You are responsible for activity under your organisation's account, including content uploaded or entered by members and information submitted through Organisation Reporting (for example reporter names and contact details). You must only enter personal information you are entitled to collect and use under the Privacy Act 2020 and any other applicable law.

Riskly offers a free trial (currently 4 weeks with Pro-level features and no credit card required at signup), Riskly Basic, and Riskly Pro. Current prices and feature lists are shown on our pricing page and may change from time to time. Seat and document storage limits apply by plan.

Paid plans are billed via Stripe according to the pricing shown at purchase. Fees are non-refundable except where required by New Zealand consumer law. You may cancel at any time; paid access continues until the end of the current billing period.

When a paid subscription ends, you keep Basic access for 30 days so you can export data or resubscribe. After that grace period the account is locked (export and resubscribe only). We retain organisation data for 90 days from the cancel date, then permanently delete it (including uploaded files), unless you resubscribe or we are required to retain records longer by law. You may request earlier deletion by contacting contact@riskly.co.nz.

You must not:

• Misuse the Service or attempt to access other customers' data
• Reverse engineer the platform except as permitted by law
• Use Riskly in a way that violates applicable law
• Use Organisation Reporting or other features to submit unlawful, harmful, or misleading content
• Circumvent seat, storage, or rate limits, or disrupt the Service

We may suspend or terminate accounts that breach these terms.

You retain ownership of content you upload or create in the Service (including risks, controls, H&S records, documents, and reports). You grant us a limited licence to host, process, transmit, and display that content as needed to operate and improve the Service. Our Privacy Policy explains how we handle personal information.

Riskly Limited owns the Service software, branding, templates, and related intellectual property. We do not claim ownership of your organisation content.

The Service relies on third-party providers (for example hosting, authentication, payments, and email). Availability of Pro features such as the NZ Legislation API may depend on those providers and on configuration for your account. We are not responsible for third-party outages or changes outside our reasonable control.

The Service is provided "as is". To the maximum extent permitted by law, Riskly Limited is not liable for indirect or consequential loss, or for decisions made based on risk registers, controls, H&S records, legislation alerts, reports, or other outputs. Nothing in these terms limits rights you have under the Consumer Guarantees Act 1993 where they cannot be excluded.

We may update these terms from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use after changes constitutes acceptance. Questions: contact@riskly.co.nz